Open the Shift Sheet using the button above, and sign in with your CBRE email and password.
Today's sheet opens. Check the date in the big blue bar.
For every post on your tour: press ✓ if the scheduled officer worked as scheduled. If not, type who actually worked and pick a Change Reason.
Record any sick calls and training in the Sick Time & Training box.
Sign off your tour at the bottom, then press Save sheet and wait for the Saved ✓ message.
Overnight (1D) FLSD only: press Save as PDF and email the PDF to Willie Garcia and Jonathan Parham. Then Sign out.
1. Why We Use This Sheet
Every post on every tour has to be entered correctly in WinTeam: who worked, which post, and how many hours. When the front desk record doesn't match what really happened, payroll and billing come out wrong.
This sheet is the record of what actually happened. It shows who was scheduled next to who actually worked, and it makes you give a reason whenever they're different. Every save is stored online with your name and the time.
2. Signing In
First time
Open the Shift Sheet link. You'll see a blue sign-in screen.
Type your CBRE email (for example first.last@cbre.com) and the temporary password you were given separately.
Click Sign in.
The screen says "Welcome… Choose your own password." Type a new password of at least 10 characters, type it again, and click Save password.
The sheet opens. From now on, use your own password.
Do this the first day you get your login. Until you set your own password, your account is using the temporary one.
Every time after
Email, your password, Sign in. At the top of the page you'll see "Signed in as" your name.
Signing out
At the end of your tour, click Sign out at the top of the page. If the sheet still has changes that haven't reached the system, it warns you. Wait for Saved ✓ first.
Forgot your password, or want to change it
Forgot it: on the sign-in screen, type your email, then click Forgot password? A reset link is emailed to you. Check your junk/quarantine folder. If nothing arrives within 15 minutes, contact Willie or Jonathan.
Change it: once signed in, click Change password at the top of the page.
3. The Screen at a Glance
Area
What it does
Top (dark blue)
The date, the WinTeam pay week, and who is signed in.
Toolbar
How to use this sheet opens a short help screen. Save sheet confirms your save. Save as PDF makes the report. Next to them is the save message.
Sheets by Month
The calendar. Click any date to open or create that day's sheet.
Job 17478 (page 1)
The core posts, A through O, plus the Lead Guard. Below it is the Sick Time & Training box.
Job 17477 (page 2)
Additional hours / OT billable.
Job 17475 (page 2)
Tenant fireguards and Market Hall construction.
FLSD Tour Sign-Off
One box per tour: 1B, 1C, 1D.
Colors
Each post letter has its own light color so you can follow its rows across the screen:
.
Gray rows are posts not normally staffed that day.
4. Today, Past and Future Days
When you sign in, today's sheet opens. To work on any other day, use Sheets by Month.
Use ‹ Prev and Next › to change months. Today jumps back to today.
Click a date. If that day already has a sheet, it opens. If it doesn't, a new sheet is created, with that day's WinTeam schedule already filled in.
The day and date appear in large letters in each blue bar, so you always know which day you're on.
No sheetCreated12/28 recordedComplete ✓
What each calendar day shows: no sheet yet → created → in progress (posts recorded out of posts required) → complete, with every post recorded and nothing missing.
Setting up future days
Click a future date to create its sheet ahead of time. The WinTeam Scheduled column fills in from the standing schedule. If WinTeam shows a different officer for that day (an approved swap, PTO, a new hire), type the correct name over it. Leave Actual Officer and the times blank until the day happens.
Pay week vs. regular calendar
The calendar starts its weeks on Friday, the same as our WinTeam pay week. The Switch to Sun–Sat calendar button shows a regular Sunday-start calendar instead. Click it again to switch back.
5. Filling In the Posts
WinTeam Scheduled
✓
Actual Officer
Hrs
Change Reason
Note
Reid, Ginelli N
✓
Pitt, Troy
8
Call-out: replaced
called 1400
Someone else worked the post, so the scheduled officer's name turns red and a reason is recorded.
Worked as scheduled
Press ✓ on that row. It fills in the officer, the in and out times, and As scheduled in one click.
Someone else worked the post
Type the name of the officer who actually worked in Actual Officer. Use Last, First, the same as WinTeam.
The scheduled officer's name turns red. That's on purpose: it marks the replacement for WinTeam.
Enter the actual In and Out times.
Pick a Change Reason (see section 6). Add a Note with any detail, such as when they called out.
Times
Type four digits in 24-hour time: 0700, 1530, 2300. Hours calculate on their own, including overnight tours (2300 to 0700 = 8).
Post not covered
Pick Post open: unfilled as the reason and leave Actual Officer blank.
The sheet is filled in tour by tour. Each FLSD completes the rows for their own tour (1B, 1C or 1D) plus any day posts that ended during it.
6. Change Reasons
Reason
Use it when…
As scheduled
The scheduled officer worked the scheduled times. (The ✓ sets this for you.)
Call-out: replaced
The scheduled officer called out and someone covered.
Shift swap
Two officers traded shifts.
Holdover / OT
The officer stayed past the shift or picked up extra hours.
Late arrival
The officer arrived after the start time.
Left early
The officer left before the end time.
Post open: unfilled
Nobody worked the post.
Not normally posted: worked
A gray "not posted today" row was worked anyway.
Other (see note)
Anything else. A note is required.
If the actual officer or the hours don't match the schedule, a reason is required. The sheet flags any row that's missing one when you save the PDF.
7. OT and Tenant Rows (Add a Row)
On 17477 (Additional Hours) and 17475 (Tenant), fill in only the rows that were actually worked. Leave the rest blank.
Need another line, like a second fireguard or an OT post that isn't listed? Click + Add row under that table.
Type the post. You can pick from the list or type a new one, such as Google - Fireguard (14th fl). Then type the shift, type and time.
Fill in the officer, the in and out times, and a reason the same way as any other row.
Added a row by mistake? Click the × on that row. If it has entries, it asks you first.
8. Sick Time and Training
The box under Job 17478 records time that posts to the WinTeam Z rows. Fill in one line per person:
WinTeam Post: pick Z - Sick Time Non-Billable or Z - Training, or type it.
Officer and Hours (for example 8 or 4.5).
Detail: the post and tour missed, or the course name.
Recorded By: your name or initials.
Need more lines? Click + Add row.
9. Tour Sign-Off
At the end of your tour, fill in your box at the bottom of page 2 (Tour 1B, 1C or 1D): your name, the time you finished (HHMM), and your initials. Then press Save sheet.
10. Saving to the System
The sheet saves itself online as you type, with your name and the time attached. Watch the message next to the toolbar buttons:
Saving…Saved ✓ Nov 6, 15:02 · stored online · Your NameNOT SYNCED: saved on this computer only… Retrying…
Saving → saved in the system → not yet saved in the system (keep working; it retries every 30 seconds).
Press Save sheet at the end of your tour, and any time you want to be sure.
Only Saved ✓ … stored online means it reached the system.
If you see NOT SYNCED, keep working. A copy is kept on the computer and the sheet keeps retrying. If it doesn't clear within a few minutes, use Save as PDF and tell the Lead FLSD.
Two people on the same day
If someone else saved the same day while you had it open, you'll see "This day was changed on another screen."
Load latest: shows their version. Re-enter anything you just typed. Use this in most cases.
Keep mine: saves your screen over theirs. Their version is still kept in the history.
Clear this day erases every entry for that date, for everyone. Only use it if Willie or Jonathan tells you to. The old version is kept in the history.
11. End of Day: PDF and Email
The overnight (1D) FLSD does this at the end of the tour, after everyone has signed off.
Press Save sheet and wait for Saved ✓.
Press Save as PDF.
If a list of flags appears, something is missing (a name, a time, a reason). Click Go back and fix it, or click Save PDF anyway and explain in your email.
In the print window, set Destination to Save as PDF, then click Save. The file name already includes the date.
Email the PDF to Willie Garcia (Lead FLSD) and Jonathan Parham (Security Director).
Sign out.
The PDF is two pages. Page 1 has 17478 plus sick and training; page 2 has 17477, 17475 and the sign-offs. Both pages show the date and who last saved the sheet.
12. Problems and Fixes
"Email or password is incorrect."
Check the spelling of your email (all lowercase, @cbre.com). If you still can't get in, use Forgot password? or contact Willie or Jonathan.
"This account is not set up for the shift sheet."
Your login isn't on the approved list. Contact Jonathan Parham.
The page shows "Not connected yet" or "The sign-in service did not load."
Check the internet connection and press Ctrl+F5. If it continues, tell the Lead FLSD.
I don't see someone's changes.
Changes show up when you open the day or refresh the page. Click the date in the calendar again, or press F5.
The scheduled name is wrong for today.
Type the correct name from WinTeam over it. That's allowed; the schedule is a starting point.
I pressed ✓ on the wrong row.
Clear the Actual Officer, In and Out boxes on that row, and set Change Reason back to blank.
I made a mistake on a day that's already done.
Open the date in the calendar, fix the row, and press Save sheet. Every save is recorded with your name, so add a Note explaining the correction.